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DisplayLinks Software & AMD Graphics Card Issue

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Yonkers320is

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Messages: 3,286
Registration: 02.06.2003

I had DisplayLink running nicely on Windows 7 and the AMD Radeon HD6700 Series graphics card (v 15.7.1) on my desktop. I installed Windows 10 and everything went downhill, to the point where I had Windows 10 removed and restored to Windows 7. I was able to get everything back up and running with the exception of DisplayLink. When I click on the icon for DisplayLink, I get the following notice: "The installed version of DisplayLink software does not support this graphics card which uses a newer version of........" (can't see the rest of the notice). Graphics drivers are the latest versions and DisplayLink has latest drivers as well; not sure what the issue may be. Now the icon has disappeared from the task bar, although I can find it going into hidden icons, but I cannot get it back onto the taskbar. Any thoughts here on next steps to correct?

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Message # 1 02.06.25 - 12:23:46
RE: DisplayLinks Software & AMD Graphics Card Issue

Pinoy2145

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Messages: 437
Registration: 01.26.2003

Hi, Can you try running through the first section in this FAQ: If you're still having an issue after that please attach the output of this tool: Thanks, James

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Message # 2 02.06.25 - 12:35:12
RE: DisplayLinks Software & AMD Graphics Card Issue

gerry_miranda

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Messages: 2,616
Registration: 02.27.2001

James, thank you; the first section cleared up my issues. I had previously deleted DisplayLink and had reinstalled latest software drivers; the one step which I missed was using the provided cleanup tool. After deleting, running the cleaner and then reloading everything, DisplayLink is running as expected. Again, thanks for the help!

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Message # 3 02.06.25 - 12:39:00
RE: DisplayLinks Software & AMD Graphics Card Issue
VST plugin location question : Previous topicNext topic: 30 gig session, what the heck?
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